My Account Help
Web Client Help
Help with the My Account screen
Account
The upper left area of the Web Client's My Account tab displays information pertaining to the currently logged in account.
User ID
Also called Account ID, this is the name of the user or account login name.
Name
This is the display name associated with the account that is currently logged in.
Options
Any options available to the user will display here.
Save Changes Button
Use this button to save any changes made to the Account section. This button is not visible if nothing is editable.
Change Password
Use this button to change the account's login password. This button is hidden if this operation is not supported in your environment.
Balances
The upper right quarter of the screen displays the currently logged in account's Purse information.
Purse
The Purse column will display all Purses associated with the account that is currently being used.
Balance
For each Purse displayed, the remaining balance will appear here.
Credit
For each Purse displayed, the amount of credit for the Purse will show up here.
Add Value Button
Use this button to add funds to an account purse
Print Job History
Clicking the header link Print Job History will display a list of all print jobs that have not been archived.
The following fields are displayed:
Document Title
The name of the printed document
Pages
The number of pages that the document contained
Cost
The total cost of the print job
Submitted
The date that the print job was submitted
Printed
The date that the print job was printed
Printer
The name of the printer that that job was sent to
Clear Titles Button
Use this button to clear and reset the Print Job History listing.
Transaction History
Clicking the header link Transaction History will display a list of all transactions for the given purse.
The following fields are displayed
Transaction Number
This is a system assigned number for the transaction
Transaction Date
The date on which the transaction occurred.
Note
If there were any comments associated with the transaction, they will show here.
Debit
The amount taken from the account purse
Credit
The amount applied to the account purse
Purse
Use the drop-down list at the bottom to select a specific purse to display information.